19. Well Supported!

Many of our customers say that our Tech Support is the best they have ever seen.

With HIDmaker FS, you get support and advice, either by email or phone, directly from Dr. Bob: the guy who wrote the program. We guarantee that our generated code works correctly, perfectly, every time, or we will make it right. If you are a professional who is under pressure to get your project working right, and soon, you'll understand how important it is to have good Tech Support on a complex project like USB.

 Unfortunately, other companies these days just point you to some online forum for "support." If you ever get an answer to your question at all, it's usually from some other user, who may not know much more than you do!